This privacy policy explains:

  1. How we collect, store, and use the Personal Information you provide through carolineltd.com, telephone, or e-mail communications, you may have with us.
  2. The choices are available to you regarding carolineltd.com use of the Personal Information you provide to us.
  3. Your options regarding collecting, using, and disclosing your personal information.

Information Collection and Use
We collect information from Site users in different ways:

  1. Registration and Ordering: To use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited, such as your name, gender, shipping, and billing address(es), phone number, email address, and credit card number. In addition, we may ask for your country of residence and or your organization’s country of operation so that we can comply with applicable laws and regulations. This information is used for billing, order processing, internal marketing, and communicating with you about your order and our site.
  2. Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to registering for free promotional notices, requesting notification when new product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by carolineltd.com is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.
  3. Product Reviews: We ask for an email address along with the submission of all product reviews. Your email address will be kept private. All other personal information you submit as part of the review will be available to other visitors to the Site.
  4. Submit Your Real Photos or Videos: One location on the site allows you to submit your real photos or videos for purposes including but not limited to showing your videos or photos to other people or keeping them as a souvenir.
  5. Cookies and Other Technology: Like many sites, this Site uses cookies and web beacons (also known as clear GIF technology or “action tags”) to speed up navigation, track site usage, and recognize users’ and users’ access privileges.
  6. Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
  7. Age: We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or are using the Site with the supervision of a parent or guardian. If you are under 13, please do not submit personal information to us; rely on a parent or guardian to assist you when using the Site.

Data Security
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. We use Secure Sockets Layer (“SSL”) encryption to safeguard all financial transactions through this Site. We also protect your personal information internally by granting only employees providing specific service access to your personal information. Finally, we only work with third-party service providers who we believe adequately secure all computer hardware. For example, visitors to our Site access servers are kept in a secure physical environment and behind an electronic firewall.

While our business is designed to safeguard your personal information, please remember that 100% security does not presently exist anywhere, online or offline.

Opt-Out and Corrections
Upon your request, we will:

  1. Correct or update your personal information.
  2. Stop sending emails to your email address.

You can correct or update your personal information through the online Customer Service system by logging in to My Accounts and submitting a request. To unsubscribe from emails you receive from carolineltd.com, follow the unsubscribe link at the bottom of the email and select the appropriate option.

Updates to This Policy
To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Notice on this Site and encourage you to review this Privacy Notice from time to time. Please email us at info@carolineltd.com. With any questions about the Privacy Policy.

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